Frequently Asked Questions
Please read our FAQ before sending us a message.
All prices we quote on SKIN BEAUTY COSMETICS are in US dollars. However, we do offer a convenient drop-down menu on our site that allows you to see prices in other currencies. We offer this only for your convenience. When you check out, you will be informed of the currency and amount of your purchase.
If you are interested in a product but do not see it for sale on our site, we may still be able to locate it for you. Please call or email our customer service team so they can check the availability of the product. We are happy to help you find what you need.
We ship your order within 24 hours if it local, and on average the orders take around two to five business days to arrive world wide. If for some reason stock is not immediately available when you place an order, we will tell you when we expect to ship your order. Orders are shipped with express service so you get them as soon as possible. When you place your order and payments is confirmed, we will send you a tracking number within 24 hours
You can feel secure knowing the products you order from SBEAUTYCOSMETICS will always be of the same quality that you buy locally. In many cases, products are manufactured by different companies overseas since the major patent holder for the product may offer marketing rights to different companies in certain areas. For example, Restylane is marketed exclusively by Medicis in North America and in Europe by Q-Med. All products we sell are original, genuine products in original manufacturer’s packaging, sealed and unadulterated.
If you refer a new client to us, we will credit your account $800 after your referral orders $2,000 of product. The credit will be automatically added to your account once this happens and you can use it towards your next purchase. We notify you when your referral opens an account and when your account credit is available. To participate, ask your referral to mention your name when they open their new account. Alternatively, you can tell us their name and contact information, and we will reach out to them to discuss the benefits of opening an account. You can refer a new client using our referral form.
We have a 24/7 customer support that any time you send a question customer support will reply to all your message.